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Decision Support Portals

Decision Support Portals

Gathering data and metrics is a great first step.  Analysis and interpretation to understand what the data mean and how to use them is a critical second step.  But how is this information deployed, especially across large organizations… geographically distributed… over time?  OrgVitality has created custom portals to bring varied sources of information into one place, and critically, providing guidance to top leaders, managers or individuals on how to interpret, focus, and act.  One client example is a dashboard and action portal for general managers, assembling customer loyalty, secret shopper audits, and employee opinions into a coherent picture, with research-drive advice on where to focus.  Another example is a smarter dashboard for individual performance, integrating manager ratings, revenue and goal accomplishments, and 360 information to provide a complete view of individual performance, supporting feedback discussions, as well as compensation and promotion decisions.  These systems are smart (they provide guidance, not simply data), action-oriented (they structure, schedule, and provide reminders and nudges to keep on track), and social (they drive the important conversations about performance and follow-up).

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OrgVitality takes a practical approach to helping our clients improve performance through the use of scientifically-grounded and metrics-driven intelligence.